Since I bought my brand shiny new Range Rover back in September I’ve had a few issues with it – the double blow out and the fact it locked Babygirl inside it despite that supposedly being impossible to do.
All in all, the thing has spent rather too much time back in the garage having various quality assurance upgrades. These upgrades invariably lead to a whole new set of problems. The most recent appears to have solved the locking small children in the car problem but has replaced it with wing mirrors that prefer to look downwards rather than behind you.
I’m told that these ‘teething issues’ are all part and parcel of owning a Land Rover and that it’ll all come good.
I can’t say that I’m convinced.
But its not these little things that are getting my goat, its the fact that the service people at my local garage, with whom I’m having rather a lot of contact, are just not delivering service at all.
I phone them to try and confirm that they will be picking the car up for its service. Messages are taken but nobody calls me back. I keep hassling them to tell them of a new fault that its developed that I’d like looked at whilst its in. Nobody contacts me.
If the car is in for a visit, they don’t call me to confirm that its going to be finished, they appear to want me to use ESP to divine that it is and that I need to get on the phone to confirm this.
And the list goes on.
Does anyone know someone at Land Rover they can forward this on to?
My warranty only has 6 months to run and we’re still getting errors and problems and I’m going to have to start paying for these things soon and I don’t think I should.
Oh and nobody has yet got around to apologising for locking my baby in the car for 45 minutes.